.Five9 (FIVN) has actually been actually awarded the 2024 Aragon Analysis Advancement Award for AI Get in touch with Centers as well as named a Leader in 2 Aragon Research study Planet reports: artificial intelligence Broker Platforms in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025. The provider was actually acknowledged as the absolute most critical vendor in the AI Agent Operating systems report.At the primary of Five9’s advancement is their sight for The NEW CX, where Artificial Intelligence Professionals and also AI-empowered Human Professionals collaborate to supply hyper-personalized customer experiences. The provider just recently introduced brand-new advancements including Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s speculative use modern technology in market development and also disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Technology Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Research study Entire world: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Study Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Investigation Entire world: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 put les Centres de Get in touch with AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Study Globe: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Connect with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The brand-new CX, ou00f9 Representatives artificial intelligence et Professionals Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Innovation Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Analysis World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was likewise called a Leader in The Aragon Study World for AI Representative Operating Systems in the ICC, 2025 and Aragon Research Study Planet for Intelligent Contact Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION WIRE)–.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, has actually been named a victor of the 2024 Aragon Research Study Development Honor for AI Contact Centers. Additionally, Five9 has actually been called an Innovator in two Aragon Research study Entire world documents: artificial intelligence Representative Operating Systems in the ICC, 2025, as well as Intelligent Call Center, 2025. This awareness coming from Aragon Research study underscores Five9’s setting as a forerunner in AI-elevated CX.
The AI Representative Operating Systems in the ICC, 2025 document openings Five9 as the absolute most
critical provider rated in
the document, recognizing Five9 s tactical vision for AI-driven development in CX. At the center of the development is actually Five9’s outlook for The NEW CX where Artificial Intelligence Agents and AI-empowered Person Agents team up to provide hyper-personalized, straightforward consumer expertises. Through equipping companies to deliver transformative consumer interactions while decreasing prices and improving effectiveness, Five9 is actually establishing brand-new standards for AI-powered options in the get in touch with center sector.
AI is actually foundational for creating remarkable consumer knowledge, as well as we are actually honored to become identified by AragonAnalysis as cutting-edge for our attempts to push the smart call center onward, stated Jonathan Rosenberg, Chief Innovation Officer as well as Director of Artificial Intelligence, Five9. Our focus has actually been, and are going to continue to be actually, helping businesses supply those expertises with simple tools and capabilities. With each brand new advancement, we take an advance for each Five9 and for the business overall.
The Aragon Analysis Development award recognizes companies leveraging ideal use innovation to certainly not simply conform as markets transform, but to definitely disrupt as well as inform how their markets will definitely grow. Five9 was officially provided along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research honors event.Five9’s devotion to development, especially its eyesight for combinationing AI Representatives and AI-empowered Person Professionals, is establishing a brand new standard for how companies can easily supply hyper-personalized as well as seamless customer experiences, claimed Jim Lundy, Creator, CEO as well as Lead Expert, Aragon Investigation. This award and record identification builds on Five9’s devotion to supplying AI technologies for CX.
Earlier this year, the firm presented brand new improvements, consisting of Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Brokers, that transform the means business approach CX, driving better end results for each customers as well as representatives. About Five9. The Five9 Intelligent CX System, powered by Five9 Brilliant AI, provides a comprehensive rooms of solutions to electrical power AI-elevated consumer knowledge that deliver far better organization end results and also Bring Joy to CX.
Our linked cloud-native offering makes it possible for hyper-personalized client expertises and more enabled workers, bring in every consumer communication even more hooked up, effortless, and private. Trusted through 2,500 +clients and also 1,400+ partners globally, Five9 combines the power of artificial intelligence, our system, as well as our people to drive AI-elevated CX.For more information, visit www.five9.com. Interact with our team @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Study, Inc. and/or its own Affiliates. All Civil liberties Set aside.
The identity of an Aragon Analysis award winner is actually certainly not a promotion through Aragon Research study of any sort of provider, product, or even service. View resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Resource: Five9.
FAQ. What major awards did Five9( FIVN) gain in 2024 from Aragon Investigation? Five9 gained the 2024 Aragon Investigation Innovation Award for AI Get In Touch With Centers as well as was actually called an Innovator in pair of Aragon Study Entire world records: artificial intelligence Broker Operating Systems in the ICC, 2025, and Intelligent Call Facility, 2025.
What brand-new AI items performed Five9( FIVN) offer in 2024? Five9 presented Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Representatives to change consumer adventure administration.Just how carries out Five9’s( FIVN )NEW CX sight influence customer support? Five9’s brand-new CX sight integrates AI Professionals along with AI-empowered Human Agents to supply hyper-personalized, effortless customeradventures while reducing expenses as well as enhancing efficiency.
What was Five9’s( FIVN) strategic opening in the Aragon Analysis World 2025 file? Five9was actually set up as the absolute most tactical vendor in the AI Representative Platforms in the ICC, 2025 record, realizing their calculated eyesight for AI-driven advancement in CX. When performed Five9( FIVN) acquire the AragonStudy Innovation
Award
?
Five9 was actually formally presented along with the award on December 10, 2024, at the Aragon Transform 2024 honors ceremony.